Support

Help when you need it

Support is connected to your domains, assessments, findings and invoices — so you never have to explain your setup twice.

What you can do

  • Raise and track tickets
  • Browse the knowledge base
  • Get billing and assessment help
  • Request technical, SEO, AI search, security, ads or analytics help
  • Request a consultation
  • Request a WebsiteVigil Partner

How tickets progress

New, triaged, assigned, in progress, waiting on customer, developer or partner, ready for verification, resolved, closed — with verification handled by an independent recheck.

Check your website free

Get your WebsiteVigil Score™ and see what needs attention across all ten vigilance areas.

Check My Website Free